How-tos & What to Expect: Attending a Concert at Zepp Tokyo

Zepp Tokyo

The main reason I went to Japan this 2017 was to watch a seiyuu (voice actor) at Zepp Tokyo. I’m not fond of livehouses because I’m small, but it’s definitely worth the experience. That’s why I decided to make this guide, so you’ll know how to get there and what to expect before, during, and after the show. 

How to Get to Zepp Tokyo

This depends on where you’re from, but let’s say your starting point is Shinjuku. The fastest way to Zepp Tokyo is through the JR Saikyo Line, so that’s about 30 minutes to Tokyo Teleport Station for 500yen (as of writing). The JR Yamanote Line is okay too, but you have to get off at Osaki Station and go to Rinkai Line’s Shin-Kiba Station. From there, you have four stops (about 10 minutes or so) until you reach Tokyo Teleport Station.

As you exit the ticket gate, go left and look for the escalators going up. Zepp Tokyo is beside Daikanransha, the giant Ferris wheel at Palette Town, so you’ll see it right away. Walk straight to the Palette Town sign and go up the escalator. Look for Mega Web Toyota City Showcase (on the left) and go inside. Walk straight until you see an exit. Zepp Tokyo will be on your right.

If you want a visual, you can watch this guide prepared by Zepp Hall Network Inc. instead.

If you’ll ride the Yurikamome Line, make sure to get off at Aomi Station. Head for the North Exit and walk towards Palette Town. Follow the same directions (except that Mega Web is now on your right) and you’ll get to Zepp Tokyo in no time. Here’s another video if you want a better guide:

Where to Store Your Belongings

There’s no rule about bringing bags inside Zepp Tokyo, but if you want to enjoy the experience, it’s best to keep them in coin lockers. There are two locker areas outside (gray and red) and another one inside the venue. (Photos grabbed from hukugouzainahibi.)

Zepp Tokyo Coin Lockers | Photo Credit to Tokyo Coin Lockers | Photo Credit to

The lockers aren’t that big, about twice the span from the tip of my thumb to the tip of my middle finger. If you have a big and bulky bag, like a luggage or the ones that backpackers use, it’s better to keep them inside the coin lockers located at the station.

I don’t completely suggest this locker area because it can make you claustrophobic. Only one person can fit in the hallway, so it could be a disaster if there’s a lot of you before or after the show. Either you’ll end up squirming or wasting time, waiting until the crowd has settled.

Anyway, the lockers are one-time only. Once you locked it and dropped 300 yen (100 yen coins only!), you have to pay again in case you forgot something. If you don’t have three 100 yen coins, there’s a gaming center for children upstairs where you can look for a machine that exchanges bills to 100 yen coins.

Falling in Line and Getting Inside the Venue

First of all, make sure you’re in the right venue. There are two Zepp livehouses in Odaiba, Zepp Tokyo and Zepp DiverCity. Now, check your ticket. Some live events let you choose between 1F (standing arena) and 2F (seating), while others don’t. Here’s how it usually looks like:

Terashima Takuma 5th Anniversary Live REBOOT

My ticket is 1F Standing with the number 2262. The gates open at 17:00 and the concert will start at 18:00. I had it printed at 7-Eleven. This time, I wasn’t lucky to get a higher number. Zepp Tokyo has a capacity of 2,416 people (first-floor standing) + 200 people (second-floor seating), so this means that by the time I get inside, the venue is almost full.

The ticketing system in Japan is random. Regardless of how and when you got your slot, you have no choice but to deal with the number they’ll provide. For example, I got my ticket eight (or was it seven?) months before the concert through a lottery.

Zepp Tokyo

When getting inside, wait for the staff to put out signs. (Look at that sort of flag in front of the person wearing a staff shirt.) It also helps if you know your number in Japanese since they make announcements from time to time. When I arrived 10 minutes after the gates opened, the signs were 300~500. I had to wait for half an hour before I got in.

If you got or chose a seat on the second floor, your entrance is here:

Zepp Tokyo

Note: If the live you’re attending will be selling goods, please know the schedule beforehand.

Paying the Door Fee and Getting Your Drinks

Zepp Tokyo has a drink fee policy. As soon as you enter the venue, you have to hand in a 500 yen coin. Prepare this beforehand because you wouldn’t want to embarrass yourself. They’ll give a chip in return, which you will use to exchange at the drink counter on the right side.

If you can’t read the drink menu above the counter, you can peek in to see what they have and point whatever you like. You’ll also get a free drink holder with Zepp’s logo. And yes, please excuse my fingers because that’s the aftermath of the concert. ww

Zepp Tokyo

What to Expect Inside the Venue

The number one rule is NOT TO TAKE PHOTOS inside the venue. Most often, there are flower stands by the lobby. If it’s okay to take pictures of them, then go ahead. If not, don’t be sneaky. If you want to know your way around, here’s a floor guide provided by Zepp’s official site.

Zepp Tokyo floor map Zepp Tokyo floor map

The extra coin lockers are on the left and there are two ladies’ rooms on the first floor. There’s also a PWD toilet. Depending on the expected audience, like if the performers are more geared to a male audience, they could change the bigger ladies’ room into a men’s room.

Zepp Tokyo is a nice place for concerts, you simply need a little getting used to if you’ve been attending lives with seat arrangements. Hope I was able to guide you well through this post. If you have questions, feel free to drop a comment. Thanks for reading!

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  1. I’m going to the Paramore concert in March, the tickets say 1 floor standing, does that mean there are no assigned seats? Thanks